prework

**Give a basic phone from a client** **What the client should say** "We are suffering from very high staff overrate this is dangerous and I don’t understand why"  The HR head: "I had just been recruited I want you to help me to improve the hr function efficiency"
 * Workshop **

HR guy calls says "we are established since 10 years, we are 1000 people, I need you to come in to design a remuneration structure"  "We have no HR department, before we had some guys ... we want a real HR function"